Your customers have a lot to say about your business
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Gain Control Over the Patient Experience
Real-time customer feedback improves customer satisfaction, generates new leads, and protects your online reputation.
IMPROVE | Patient Satisfaction
Close the patient feedback loop gathering quantitative, actionable patient satisfaction data in real-time allowing you to quickly resolve problems and track your progress over time.
Proactive Alerts
Sent directly to your email informing you and your team of critical and time-sensitive matters
Problem Resolution
Performance Tracking
Detailed analysis of satisfaction data through dashboards and scorecards enabling performance comparison across locations
PROMOTE | Positive Feedback
Use the information you gather to promote your organization on review sites like Google, Facebook, and Caring.
Build Positive Online Reviews
Review Automation
Automate processes to help your best clients tell others what it’s like to be at your facility.
Collect Testimonials
Collect real testimonials from your patients that can be used to help others understand the superior level of care provided by your facility.
PROTECT | Your Reputation
Leverage cutting-edge technology to proactively monitor and protect your online reputation.
Monitor Online Review Sites
Proactive Alerts
Dynamic Reporting
Track your progress by facility to monitor progress over time. We have the ability to generate regularly scheduled reports as well as ad-hoc, real-time reports.